Expert Interview: Trevor Crivello on What Business Owners Should Know Before Buying Commercial Refrigeration

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The Skaggs-Walsh Team

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Trevor Crivello, CEO of Iron Mountain Refrigeration

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With Iron Mountain Refrigeration, the Top-Rated Commercial Refrigeration Supplier in the Midwest, with a 5-Star Google Rating and an A+ BBB Rating

At Skaggs-Walsh, we work with New York homeowners and businesses every day on the HVAC, plumbing, electrical, and heating systems that keep their properties running reliably. One question that comes up regularly for our commercial clients — restaurants, specialty retailers, foodservice operators, and small businesses — is how to approach a commercial refrigeration purchase. Today, we’re sitting down with Trevor Crivello, Founder & CEO of Iron Mountain Refrigeration, the top-rated commercial refrigeration supplier in the Midwest, with a 5-star Google rating and an A+ BBB rating. Trevor works with business owners across retail, foodservice, and hospitality on commercial refrigeration decisions every day. We asked him what buyers need to understand before they commit.

Q: Trevor, what is the most common mistake business owners make when purchasing commercial refrigeration equipment?

A: Buying for price before buying for fit. Commercial refrigeration is not a commodity purchase — the right unit for a full-service restaurant kitchen is a completely different piece of equipment than the right unit for a specialty grocery or a floral shop. When business owners lead with price and skip the conversation about use case, temperature requirements, and environment, they often end up with equipment that runs inefficiently, requires more maintenance than expected, or simply doesn’t perform the way the business needs it to. The upfront savings disappear quickly when the unit is cycling constantly to hold temperature it wasn’t sized to maintain, or when it’s placed in a space with inadequate ventilation and starts failing early. 

Q: How should a business owner think about equipment sizing before making a decision?

A: Sizing is one of the most critical decisions in the process, and it goes in both directions. An undersized unit can’t keep up with demand, struggles during high-volume periods, and wears out faster. An oversized unit cycles on and off too frequently, wastes energy, and often doesn’t hold consistent temperature as well as a properly sized one. The right size is determined by what you’re storing, how much of it, at what temperature, and in what environment. A business in a warm commercial kitchen has different refrigeration demands than a retail display case in an air-conditioned showroom. Those variables have to be part of the conversation from the beginning, not worked out after the purchase.

Q: What do business owners often overlook when it comes to placement and ventilation?

A: Ventilation is probably the most underestimated factor in commercial refrigeration performance, especially for businesses that are retrofitting equipment into an existing space. Commercial refrigeration units generate heat, and that heat has to go somewhere. If a unit is placed in a tight space without adequate airflow around the condenser, it works harder to maintain temperature, runs hotter, and has a significantly shorter service life. Before purchasing, business owners should understand the clearance requirements for any unit they’re considering and honestly assess whether their space can accommodate them. This is an area where the expertise of a contractor who understands building systems — HVAC, ventilation, electrical capacity — is genuinely valuable, because the refrigeration decision doesn’t exist in isolation from the rest of the space.

Q: How should energy efficiency factor into a commercial refrigeration purchase decision?

A: More than most business owners account for upfront. Commercial refrigeration runs continuously, and energy costs compound over the life of the equipment. A unit with a higher purchase price but better energy efficiency can easily pay back the difference within the first few years of operation. Look for units with Energy Star certification where applicable, ask about compressor efficiency, and understand the unit’s designed operating temperature range relative to where it will actually be installed. A unit operating near the edge of its rated temperature range in a warm environment will draw significantly more energy than its spec sheet suggests. Iron Mountain works with clients to make sure the equipment they’re selecting performs the way they expect it to in their actual operating conditions, not just in a controlled spec scenario.

Q: What should a business owner ask about maintenance access and long-term support before committing to a purchase?

A: Ask whether parts are readily available and whether local service technicians are familiar with the brand and model. Commercial refrigeration that goes down in a restaurant or specialty food environment is not a minor inconvenience — it’s a business emergency. Equipment from established suppliers with strong service networks and accessible parts keeps downtime shorter when something eventually needs attention. At Iron Mountain Refrigeration, our 5-star Google rating and A+ BBB rating reflect not just the quality of the equipment we supply but the relationship we maintain with our clients after the sale. Business owners should expect that same standard from any commercial refrigeration supplier they work with. The purchase decision is the beginning of a long-term equipment relationship, not the end of one.


To learn more about Iron Mountain Refrigeration and their commercial refrigeration solutions for retail, foodservice, and specialty businesses, visit ironmountainrefrigeration.com

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