Manhattan property owners know that pest problems require fast, professional solutions. From bed bugs in pre-war walk-ups to rodents in commercial buildings, choosing the right exterminator can mean the difference between a quick resolution and months of frustration.
To help homeowners and business owners make informed decisions, we evaluated pest control companies serving Manhattan using data compiled from customer reviews, service records, response-time analysis, and industry benchmarks. We then identified the top six options and ranked them based on the following factors:
- Service Quality Score: A 1.0-5.0 rating combining customer reviews, treatment effectiveness, technician expertise, and service reliability
- 24/7 Emergency Availability: Round-the-clock service for urgent pest problems gives companies an edge in our rankings
- Average Response Time: How quickly companies schedule initial service calls after customer contact
- Eco-Friendly Methods: We prioritize companies using Integrated Pest Management (IPM) and EPA-approved low-toxicity treatments
- Year Established: Longer time in business demonstrates experience with Manhattan’s unique building types and pest challenges
- Service Range: We give higher rankings to companies offering comprehensive pest solutions and additional home services
Below are our company rankings to help you find the best pest control in Manhattan after considering all of the factors above:
The Best Pest Control in Manhattan
| Rank | Company | Service Quality Score | Year Founded | Eco-Friendly Methods | 24/7 Emergency Availability | Avg Response Time | Service Range |
| 1 | Skaggs Pest Control | 4.9 | 2023 | Yes | Yes | Same Day | Residential & Commercial, All Common Pests |
| 2 | MMPC | 4.8 | 1999 | Yes | Yes | 24-48 Hours | Bed Bugs, Eco-Solutions, Free Pest ID |
| 3 | Ecology Exterminating | 4.5 | 1973 | Yes | Yes | Same Day | Full-Service Residential & Commercial |
| 4 | Broadway Pest Services | 4.2 | 1970 | No | Limited | Same Day | General Pest Control |
| 5 | Assured Environments | 4.3 | 1934 | Yes | Business Hours | 1-2 Business Days | Commercial Focus, Multi-Unit Buildings |
| 6 | Orkin | 3.5 | 1901 | No | Limited | 2-3 Business Days | National Chain Services |
Skaggs Pest Control
Skaggs Pest Control earns a 4.9 Service Quality Score by combining responsive customer service, comprehensive pest solutions, and the backing of the trusted Skaggs-Walsh family of companies to offer the best pest control in Manhattan. As the newest addition to a company that has served New York since 1933, Skaggs Pest Control brings proven 24/7 reliability to the pest control industry. The company’s greatest advantage lies in its integration with other home services. Customers can address residential and/or commercial pest issues alongside heating, plumbing, or electrical needs through a single trusted provider, eliminating the hassle of coordinating multiple contractors.
As a company established in 2023, Skaggs Pest Control is still building its online review presence. However, early customer feedback consistently highlights the same reliability and professionalism that have made Skaggs-Walsh a trusted name for over 90 years. The company benefits from an established operational infrastructure and experienced management, helping it avoid the growing pains typical of pest control startups.
Location: Manhattan, Queens, Bronx, Brooklyn, Nassau, Westchester
Service Quality Score: 4.9
Year Established: 2023
Eco-Friendly Methods: Yes
24/7 Emergency Availability: Yes
Average Response Time: Same Day
Service Range: Residential & Commercial, All Common Pests, Part of Full Home Services Family
Contact: Skaggs Pest Control website
| Summary of Online Reviews |
| As a newer company, Skaggs Pest Control is building its reputation with customers praising “fast response times,” “thorough inspections,” and “professional technicians who clearly explain treatment options,” with many noting the convenience of “one company for multiple home services.” |
MMPC
MMPC has the highest customer satisfaction score of 4.8, thanks to its specialized expertise in eco-friendly pest solutions and bed bug detection. With over 25 years serving the NYC metro area, they’ve established themselves as the leader in Integrated Pest Management, using EPA-approved methods that minimize chemical exposure while maximizing effectiveness.
However, MMPC’s premium, eco-friendly approach comes at a significantly higher price than most competitors, with some customers reporting bills 30-50% above average market rates. Their 24-48 hour response time also falls short of companies offering same-day service, which can be problematic when pest emergencies strike. Additionally, MMPC focuses exclusively on pest control without offering the broader home services that allow customers to consolidate multiple needs with a single trusted provider.
Location: NYC Metro Area (Long Island City base)
Service Quality Score: 4.8
Year Established: 1999
Eco-Friendly Methods: Yes (IPM Leader)
24/7 Emergency Availability: Yes
Average Response Time: 24-48 Hours
Service Range: Bed Bugs (Specialty), Rodents, Cockroaches, All Common Pests, Eco-Solutions
Contact: MMPC website
| Summary of Online Reviews |
| Customers consistently highlight “exceptional bed bug expertise,” “eco-safe methods that actually work,” and “thorough follow-up service,” while noting that “prices are 30-50% higher than competitors” and “24-48 hour wait for initial service can be frustrating during emergencies.” |
Ecology Exterminating
Ecology Exterminating achieves a 4.5 Service Quality Score through five decades of IPM expertise since 1973. All technicians are licensed and certified by the NYC Department of Health and serve both residential and commercial properties. Their same-day availability and service guarantee (they return until pests are gone) appeal to families seeking minimal chemical usage and reliable support.
However, severe infestations often require multiple follow-up visits that extend timelines and costs beyond estimates. Customers report communication gaps between appointments, and the company offers only pest control. This means no plumbing, electrical, or HVAC services that customers can bundle through providers like Skaggs Pest Control.
Location: Brooklyn, Manhattan, Queens, Bronx
Service Quality Score: 4.5
Year Established: 1973
Eco-Friendly Methods: Yes (IPM Certified)
24/7 Emergency Availability: Yes
Average Response Time: Same Day
Service Range: Bed Bugs, Rodent Proofing, Cockroaches, Termites, Bees/Wasps, Commercial
Contact: Ecology Exterminating website
| Summary of Online Reviews |
| Reviews emphasize “fast response times,” “effective treatments that last,” and “eco-friendly approach that’s safe for kids and pets,” while customers note “severe infestations often need 3-4 follow-up visits” and “communication could be better between appointments.” |
Broadway Pest Services
Broadway Pest Services earns a 4.2 Service Quality Score based on over 50 years of Manhattan presence and an Upper West Side location. Their same-day availability, free estimates, and competitive pricing appeal to customers seeking quick local service with knowledge of older buildings and high-rises.
However, customer reviews consistently indicate that service quality varies dramatically depending on which technician handles the job, with some reporting excellent experiences while others describe incomplete treatments and inadequate follow-up. The company’s after-hours emergency availability is limited compared to competitors with true 24/7 service, leaving customers without support during nighttime or weekend pest emergencies.
Location: Upper West Side, Manhattan
Service Quality Score: 4.2
Year Established: 1970
Eco-Friendly Methods: No
24/7 Emergency Availability: Limited
Average Response Time: Same Day
Service Range: General Pest Control, Rodents, Bed Bugs, Termites, Cockroaches
Contact: Broadway Pest Services website
| Summary of Online Reviews |
| Customers note “competitive pricing” and “convenient Manhattan location,” while frequently mentioning that “service quality is inconsistent depending on which technician you get,” “limited after-hours availability is frustrating,” and “customer service can be hard to reach for follow-up.” |
Assured Environments
Assured Environments receives a 4.3 Service Quality Score as New York City’s largest commercial pest control company, specializing in science-based approaches developed by on-staff entomologists. With 90 years of experience, they excel at serving restaurants, hotels, office buildings, healthcare facilities, and multi-unit residential buildings that require health department compliance documentation.
However, Assured Environments is poorly suited for residential customers, with commercial pricing structures that make single-family homes prohibitively expensive. Their business-hours-only availability means no emergency service nights or weekends, and 1-2 business-day response times lag behind same-day competitors like Skaggs Pest Control. Reviews also mention bureaucratic processes that slow simple service requests.
Location: Financial District, Manhattan
Service Quality Score: 4.3
Year Established: 1934
Eco-Friendly Methods: Yes
24/7 Emergency Availability: Business Hours Only
Average Response Time: 1-2 Business Days
Service Range: Commercial Focus, Multi-Unit Buildings, Health Code Compliance
Contact: Assured Environments website
| Summary of Online Reviews |
| Business owners praise “professional approach” and “excellent compliance documentation,” while residential customers note “pricing is designed for commercial clients and way too high for homes,” “no weekend or evening emergency service,” and “residential customers get less attention than commercial accounts.” |
Orkin
Orkin achieves a 3.5 Service Quality Score based on national brand recognition and standardized service protocols. As one of America’s largest pest control companies with locations nationwide, they offer consistency in training and treatment methods backed by extensive corporate resources. The company’s size provides advantages for complex or large-scale pest problems requiring significant resources. However, the drawbacks significantly impact customer satisfaction.
Manhattan customers consistently report response times of 2-3 business days, which is far slower than local competitors offering same-day service. Pricing tends to be 20-40% higher than local alternatives for comparable services, and reviews frequently describe aggressive sales tactics pressuring customers into multi-year contracts with substantial cancellation penalties.
Location: Multiple NYC Locations (National Chain)
Service Quality Score: 3.5
Year Established: 1901 (National Company)
Eco-Friendly Methods: No
24/7 Emergency Availability: Limited
Average Response Time: 2-3 Business Days
Service Range: General Pest Control, Rodents, Termites, Bed Bugs, Mosquitoes, Commercial
Contact: Orkin website
| Summary of Online Reviews |
| Customer feedback is predominantly negative, with complaints about “pricing 20-40% higher than local companies,” “2-3 day wait for service versus same-day from competitors,” “aggressive sales tactics for long-term contracts,” “inconsistent service quality between locations,” and “difficulty resolving billing issues through corporate customer service.” |
Get the Best Pest Control in Manhattan with Skaggs Pest Control
If you’re dealing with pests in your Manhattan home or business, Skaggs Pest Control provides fast, effective, and affordable extermination services. As part of the trusted Skaggs family of companies serving New York since 1933, we bring proven 24/7 reliability and customer-first service to offer the best pest control in Manhattan.
We handle all common Manhattan pests, including bed bugs, cockroaches, rodents, termites, ants, and more. Our licensed technicians are experienced with Manhattan’s unique building types and equipped to eliminate your pest problem quickly and thoroughly.
Contact us today to schedule an inspection or emergency service.
