Frequently Asked Questions
There are a number of questions we commonly get asked. To potentially save yourself some time on a phone call, check out our Frequently Asked Questions (FAQs) regarding each of the following topics and core home services:
Frequently Asked Questions
Skaggs-Walsh Company Info
What does Skaggs-Walsh do?
Skaggs-Walsh is a full-service heating and AC company. We provide:
- Heating oil delivery with clean, renewable Bioheat fuel
- Heating equipment service, repairs, sales and installations
- Air conditioning service, repairs, sales and installations
- Commercial HVAC services, including boiler inspections and remediations
- Residential and commercial plumbing services
- Oil tank replacements
What towns does Skaggs-Walsh Service?
Queens, Manhattan, Brooklyn, the Bronx, Nassau County, and parts of Westchester and Suffolk County.
Where is Skaggs-Walsh Located?
The Skaggs-Walsh main office is located at 119-02 23rd Ave., College Point, NY 11356.
What are your regular business hours?
We are open 24/7, 365 days a year.
Do you have emergency 24-hour service?
Yes.
How do I become a customer?
Call Skaggs-Walsh at 718-353-7000 or 516-227-3700, and we will get you started!
Heating Oil
What is Bioheat Fuel?
Bioheat fuel is a clean blend of ultra-low sulfur heating oil and renewable biodiesel. The standard for our area is a 5% mix of biodiesel to heating oil, but Skaggs-Walsh delivers a 20% blend of Bioheat fuel. We look forward to the day we can deliver a completely net-zero carbon, fully renewable heating fuel—and it’s coming sooner than you think!
Who can use Bioheat fuel?
The great thing about Bioheat fuel is that anyone who has an oil-fueled heating system can use Bioheat fuel. In fact, if you live in the 5 Boroughs, Nassau, Suffolk, or Westchester, you are already using at least a B5 Bioheat fuel.
Do you offer service contracts?
Yes, we do! Our service plans cover regular tune-ups, 24/7 emergency service, discounts on parts and other programs, and more.
Does Skaggs-Walsh offer tank insurance?
Yes, we offer our customers the ProGuard Oil Tank Cleanup and Replacement program. This program provides up to $50,000 in cleanup protection and up to $1,500 for repair or replacement for aboveground tanks, and even higher values for underground tanks.
HVAC
How long has Victory Skaggs been in business?
Since 1922!
What type of systems do you install?
Ducted and non-ducted AC & Heating systems, boilers, and gas hot water heaters.
Do you offer High Efficiency systems?
Yes, from 14-26 SEER.
Do you offer financing?
Yes.
Are you a union shop?
Yes.
How often does the unit need to be serviced?
At least once per year.
How long is the installation process?
This depends on the nature of your chosen HVAC system and property. Once our representative has completed their inspection, they will answer that question. The quote is free of charge.
Do you offer a service contract?
Yes.
Do I need my ductwork replaced?
This depends on the nature of your chosen HVAC system and property. Once our representative has completed their inspection, they will answer that question. The quote is free of charge.
Plumbing
Are you licensed?
Eric Scheblein is a master plumber licensed in multiple municipalities in Nassau County, Western Suffolk County, and New York City. Daniel Vessio is a master plumber in NYC.
Do you install heating equipment?
Yes, we install all hydronic heating systems, steam, water, radiant heaters, baseboard heat, and hydro-air systems.
Do you do gas work?
Yes, we perform all gas work for natural gas and liquid propane systems.
Do you install oil burners?
Yes.
Do you install gas burners?
Yes, we install gas boilers, hot water heaters, wall-hung high-efficiency units, and 85% efficiency equipment. We also install unit heaters for garages, outdoor fire pits, and barbeques.
Do you repair and replace faucets, toilets and shower bodies?
Yes.
Do you perform annual backflow testing?
Yes, but only in Nassau County.
Do you run new and replace water service lines?
Yes.
Do you do new construction plumbing?
Yes, for both residential and commercial jobs.
Electrical
How do I tell if a breaker is tripped?
Usually, if a breaker trips, it settles in the middle “tripped” position. However, this is not always the case. Sometimes, the breaker can jump all the way to the “off” position, and other times, it barely moves. If you look at your panel and nothing appears to be tripped, we suggest running a finger down the breaker handles lightly to see if any move. If that does not work, feel free to call us.
I changed the bulbs in my house to LED, but now everything flickers, what do I do?
Typically, when this happens, it is either a dimmer incompatibility issue or the bulbs are not dimmable, so always double-check when purchasing new bulbs!
Does Strong Island Electric install EV Chargers?
EV charger installations are one of our specialties. As certified installers for many car manufacturers, we have extensive experience with EV installations.
How do I tell if my GFCI is tripped?
Most newer GFCI receptacles have a small LED diode to indicate whether they are tripped. If they do not have a diode, the device itself also has a small “tripped” button. To reset the GFCI, simply push the reset button back in.
Are you really 24/7?
Yes, we are 24/7 365, and are available to help with all of your electrical emergencies.
Do you work on generators?
Yes! Not only is our team of expert installers ready to meet your power needs, but we also offer service contracts to help maintain the equipment and ensure that the lights come on when you need them most.
Half of my house does not have power. What do I do?
Our first suggestion in this situation would always be to contact your utility provider. They can typically tell you over the phone if they are having issues in your area, and save you an unnecessary trip.